1. General Policy
At Shryosa Tech Solutions, we strive to ensure customer satisfaction with our instant downloadable printables and online courses. If you are not completely satisfied with your purchase, please review our refund and cancellation policy below.
2. Instant Downloadable Printables
2.1 Refunds
Due to the digital nature of instant downloadable printables, we do not offer refunds once the file has been downloaded. If you encounter any issues with your file or if it is defective, please contact us at hello@shryosatech.com, and we will be happy to assist you in resolving the issue.
2.2 Cancellations
Cancellations are not applicable for instant downloadable printables as the products are delivered immediately upon purchase.
3. Online Courses
3.1 Refunds
Due to the instant accessibility of our online courses, we do not offer refunds once the course has been accessed. We encourage you to thoroughly review the course description and any available previews before making your purchase. If you encounter any technical issues or believe there is a problem with the course content, please contact us at hello@shryosatech.com, and we will work to resolve the issue.
3.2 Cancellations
Cancellations are not applicable for online courses once they have been accessed. If you need to cancel your purchase before accessing the course content, please contact us at hello@shryosatech.com within 24 hours of purchase, and we may be able to accommodate your request.
4. Physical Products
4.1 Refunds
We offer a 5-day return policy for physical products. If you are not satisfied with your purchase, you may request a refund within 5 days from the date of delivery. To be eligible for a refund, the following conditions must be met:
The product must be returned in its original condition, unused, and in the original packaging.
You must provide proof of purchase.
The product must be returned with all accessories and components.
Please contact us at hello@shryosatech.com to initiate a return and obtain return instructions. Once we receive and inspect the returned product, we will process your refund.
4.2 Return Shipping
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance for items of significant value.
Shryosa Tech Solutions is not responsible for items lost or damaged during return shipping.
4.3 Non-Refundable Items
Certain items are non-refundable, including:
Clearance items
Personalized or custom-made products
Products that have been used or damaged after delivery
5. Exceptions
Refunds and cancellations will not be granted after the product (printable or course) has been accessed or downloaded. We reserve the right to deny a request if it does not meet the criteria outlined in this policy.
6. Contact Information
For any questions or concerns regarding our refund and cancellation policy, please contact us at:
Shryosa Tech Solutions
Email: hello@shryosatech.com
Phone: +91 6359250290
7. Changes to this Policy
Shryosa Tech Solutions reserves the right to modify this refund and cancellation policy at any time. Any changes will be effective immediately upon posting to our website. Please review this policy periodically for any updates.
By making a purchase with Shryosa Tech Solutions, you acknowledge and agree to the terms of this refund and cancellation policy.